Home Business Air India finalises new protocol to renew inflight meal, beverage service

Air India finalises new protocol to renew inflight meal, beverage service


NEW DELHI: Air India has drawn up an in depth protocol for onboard meal and beverage service as it’s set to renew the identical shortly. A separate customary working process (SOP) has been labored out for inflight service on extremely lengthy, lengthy and medium haul flights. Sizzling meals and beer (in cans) will likely be served on international flights. Quick routes with a flying time of as much as 60 minutes will hold small (200 ml) water bottles and single use disposable models of juice in plane galley.
“As distribution of meals will lead to passengers taking off their masks, the service and clearance should start from the farthest level in every zone and conclude within the respective galley…. Particular care needs to be taken whereas dealing with used objects, guaranteeing minimal contact and cross contamination… For clearance, after acceptable announcement use a rubbish bag and observe the identical row sensible sequence as is finished for the service,” AI’s revised SOP says.
On Boeing plane — B777, B787 and B747 which can be used for North America, Europe, Australia and Far East flights — a snack field with water bottle will likely be positioned on passenger seats by the caterer throughout all courses. Tetra Pack Juice, Gentle Drink & Beer Cans will likely be stocked in every galley. Cashew and almond packets in top notch and enterprise; and peanut packets in economic system class will likely be given.
“Welcome drinks for first/enterprise class will likely be premium assorted juice, uplifted as single use disposable models… For warm meal service, the menu and packing containers will likely be similar throughout all courses,” the AI SOP stated, including, “As snack packing containers are positioned on passenger seats, scorching meal and beverage service is to be carried out about three to 4 hours previous to touchdown, relying on the flying time.”
“With the aviation ministry’s approval, it has been determined to amend the prevailing provisions of SOP for Air India evacuation flights (Vande Bharat)… As per (ministry) pointers, minimal interplay between crew and passengers to be maintained. Tea/espresso Service on demand in disposable cups. Minimal time to be spent within the cabin. There will likely be no pouring service and drinks will likely be served in single use disposable models,” it says.


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